message-questionFAQ

Questions

chevron-rightWhere can I find my @username?hashtag
  1. Go to the Settings section by clicking the person icon in the upper right corner.

  1. Your @username is displayed just below your name, labeled as "Username" - click on it to copy.

chevron-rightWhere can I find my PNL card?hashtag
  1. Click on the Portfolio tab in the top bar:

  1. Go to Positions / Trade History tab to Position Overview on the Trading page, then click on the Trophy icon next to your profit:

  1. All set - copy and share your Dexegen PNL card!

chevron-rightHow to change the app color scheme?hashtag
  1. Go to Settings by clicking the gear icon in upper right corner. Or click to the palette at the bottom

  1. Сhoose from the available themes or import your own

Most common errors & warnings

chevron-rightTransaction timed outhashtag

Possible reasons:

  • at the moment of transaction, your wallet balance was too low to cover the size of the trade and the transaction cost

  • might happen when 2 trades are sent around the same time (e.g. a limit order triggering in the background, or sending another market trade while another one is in pending)

  • slippage tolerance was exceeded before your txn could be confirmed

chevron-rightFreezable accountshashtag

When freeze authority is enabled, the token developer can block users from selling their position in that token. Be extremely cautious with tokens that have freeze authority enabled and always check Data & Security for potential red flags.

chevron-rightSell Initials: Insufficient Amounthashtag

When the market price drops below your entry, your holding won't be able to cover the initial investment and you'll see this message:

⚠️ Insufficient Amount Your holding can't cover the initial.

Last updated